How do I start the return process?
- An Ammotech Solution agent will review your request for a return and respond within two business days.
- All returns are subject to inspection and approval prior to refund being issued.
- All products need to be in new and original manufacturer condition.
- As an alternate method, you can send an email to info@ammotechsolution.com. Please be sure to include your original order number and relevant contact information.
When will I get my credit or return?
- Most returns are fully refunded in 3-5 days after we receive and process the return. It may take longer for the credit to appear in your account depending on your bank. Most items that are in stock ship within 3-5 days after receipt of your returned item but may take longer depending on availability.
- Returns must be charged back to the original credit card or same method of payment used in the purchase If this is not possible, we will refund you via check.
What about damaged/incorrect items?
- If you received a damaged, defective, or incorrect item, Ammotech Solution will ship you a replacement of the exact item upon receipt of the damaged or defective item. Ammotech Solution will send you a return shipping label for the return.
What about return shipping costs?
- If an Ammotech Solution error causes the need to return an item or we are replacing a returned defective or incorrect item, then we will pay the associated shipping costs.
- Otherwise, the customer is responsible for any return shipping costs. When returning an item, please add package tracking and adequate insurance.
PROCEDURE
At ammotechsolution.com, we strive to provide excellent customer service and ensure customer satisfaction. We understand that there may be situations where you need to return or exchange a product. Therefore, we have implemented the following refund policy:
1. Returns and Exchanges:
We offer free returns within 30 days of purchase .
You can return your product for store credit, a different product, or a refund to the original payment method .
Please note that discounted items are final and cannot be returned or exchanged .
Returned items must have tags still on and be returned in the original product packaging .
Returned items must have no visible signs of wear or use .
2. Initiating a Return:
To initiate a return, please follow these steps:
Reply to your order confirmation email to request which products you would like to return .
Print the prepaid return shipping label that you will receive by email .
Send all items back using the provided shipping label .
Please note that our refund policy is subject to the following conditions and exceptions:
The refund will be processed once we receive the returned items and verify their condition .
The refund amount will be credited to the original payment method used for the purchase .
The time taken for the refund to process may vary depending on your payment method .
If you have any further questions or need assistance with your return, please contact our customer support team at support@ammotechsolution.com
We value your satisfaction and will do our best to resolve any issues you may have.
Thank you for choosing ammotechsolution.com!
Note: The above refund policy is provided as a general guideline and may be subject to change. For the most up-to-date and detailed refund policy, please refer to the refund policy page on our website.